Amid
All work
05Internal ToolsNov 2021 — Dec 2023

Business Workflow & Internal Tools

Internal tools and workflow integrations supporting day-to-day business operations, built as responsive React interfaces with a focus on how quickly people could actually finish a task.

Organization Touska

Role Frontend Developer

Reduction in average task-completion time
25%Reduction in average task-completion time
Business tools in daily operational use
InternalBusiness tools in daily operational use
Workflow integrations across operations
IntegratedWorkflow integrations across operations

01

Overview

At Touska I built internal tools and workflow integrations used by the business day to day: the software colleagues open every morning rather than a product sold to customers.

02

The Problem

Internal tools are judged on one thing: how long a task takes. Every extra click, ambiguous label or unnecessary page load is multiplied by the number of people repeating that task all day.

03

My Approach

Work from the task backwards. Watch where the interface makes people stop and think, then remove that step — clearer flows, responsive layouts that hold up on the devices people actually use, and workflow integrations that remove manual handoffs between systems.

04

Architecture & Technical Decisions

  • React interfaces built responsive-first for a mix of desktop and mobile use.
  • Workflow integrations connecting the tools to the systems the business already ran on.
  • Interface changes driven by observed friction in real task flows.

05

My Contribution

  • Built responsive React interfaces.
  • Developed internal business tools.
  • Implemented workflow integrations.
  • Improved UX and interface usability.

06

Outcome

25% reduction in average task-completion time through UX and interface improvements.

07

Technology

  • React
  • JavaScript
  • CSS
  • Responsive UI